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True/False Business Etiquette Quiz
140
Responses
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Created by
mercedesalfaro
|
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1
A firm handshake is only offered to a business man, not a business woman.
True
False
2
Changing a meeting location can often change the attitude of the meeting.
True
False
3
Should I rise and shake hands when someone comes into my office.
True
False
4
After work, a friend and I are going directly to dinner. I can wear a special necktie or an evening outfit to work.
True
False
5
I have to send a thank you note to a client. It’s OK, to send them a Thank You e-mail.
True
False
6
Socially, a man should wait for a woman in business to offer her hand.
True
False
7
The person you most want to honor is always mentioned first in an introduction.
True
False
8
When in an elevator and people in the back want to get out on their floor, I should step out of the elevator to make room for them.
True
False
9
A decisive statement can be negated by weak body language.
True
False
10
It is easier to influence others in person than over the phone or by letter.
True
False
11
The best way to handle a chit-chatter is to stand up and walk toward the door.
True
False
12
Heaving your shoulders and shooting a cryptic look can be a stronger message than a verbal one.
True
False
13
The use of silence is a powerful way to establish presence.
True
False
14
Taking notes at a meeting is rather rude because you must break eye contact to do it.
True
False
15
At a meeting, make eye contact with each person until you have determined the color of his or her eyes.
True
False
16
The office grapevine is 50 percent accurate.
True
False
17
Less than 1 percent of the population can keep a secret.
True
False
18
Keeping up with a client’s sport or family interest is a form of courtesy.
True
False
19
It is impossible to be considered sophisticated without a working knowledge of manners.
True
False
20
Reacting to someone’s embarrassment by trying to share in the blame or relating to it as something you have done in the past is a gracious gesture.
True
False
21
E-mail is one of the best methods to communicate subtle, complex or personalized information.
True
False
22
Cell phones are an excellent business tool that can be used in any environment to move business or personal issues forward.
True
False
23
Standing up while on the phone will increase the quality of your voice.
True
False
24
Eating a one-course meal before a business event is considered smart if you have a large appetite.
True
False
25
When you answer the phone, people can tell a lot about you just by the sound of your voice.
True
False
26
When invited to play sports with a client, be honest about your playing ability.
True
False
27
My name is mispronounced when I’m being introduced, I immediately correct the person who is making the introduction.
True
False
28
When introducing the president of my company to our client, the president’s name is mentioned first.
True
False
29
E-mails are not like letters and they are not important, so I don’t have to be careful about my grammar or spelling.
True
False
30
We don’t have to worry about correct grammar when sending e-mails.
True
False
31
Everyone is different, and so are their answers. What is your:
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